Video Verification is Being Strengthened by Artificial Intelligence
One of the major benefits of remote video monitoring is the ability to verify a trouble situation before contacting the police. When a traditional alarm sounds, there is no way to be sure that an actual crime is in progress. This can be a serious issue, especially with alarm systems that are designed to contact the police directly. That’s why video verification is so important.
With a standard alarm, the police may be contacted when the alarm detects motion, for example, but is there actually a crime happening? Without video verification, there’s no way to know. This means police are hearing about the situation without any details.
This makes it difficult for them to determine the priority of the call. If there is an active crime taking place, the call should have a high priority, but if this isn’t the case, police may need to place other situations ahead of this call. Since there’s no way for them to know, and since false alarms are quite common, police may consider unverified calls to be a lower priority.
Video verification eliminates this uncertainty. Due to the importance of video verification, efforts are continuously made to improve it. One of these improvements involves using artificial intelligence (AI).
How Artificial Intelligence Improves Video Monitoring
Artificial intelligence is making video verification much more powerful. That’s because AI has the ability to watch over an entire site and look for situations that aren’t unfolding as they should. AI can learn what a “typical” situation is for a site and, if anything deviates from this, it can alert the agents in the monitoring station.
This helps them detect unusual behavior more quickly and therefore react to it more quickly. The faster an agent can react to a situation, the more likely they are to be able to stop a crime before it occurs.
In addition to speeding up the process and allowing agents to react more quickly, AI can also be used to proactively predict potential security threats. For instance, AI can be trained to understand scenarios where crime is more likely, such as multiple vehicles showing up at a property at the same time when this doesn’t usually occur.
Modern AI can do much more than simply detect movement. For example, it can determine how many people are in a scene and recognize if this is an issue. If the AI expects to see two people working at a property and it identifies a third, it could see this as a potential issue and alert the monitoring agent.
AI can use its knowledge combined with high-definition video to differentiate between different potential issues. For instance, it can learn the circumstances surrounding loitering or vandalism and how these situations unfold differently compared to breaking and entering. By conducting this sort of analysis throughout a property, 24/7, security is drastically increased.
AI can even be used to watch for safety issues or protocol violations. For instance, it can spot instances where individuals are not wearing required safety vests or PPE and bring these to the attention of the monitoring agents, who can interact with the site and correct this behavior.
By using machine learning, AI systems can learn patterns and use this information for predictive analysis, which drastically improves security. It allows agents to respond more quickly to potential criminal events, and that decreases the likelihood of a serious crime occurring.
Once a situation has been spotted by AI and verified by monitoring agents, police may be contacted if the circumstances warrant a call. When they are contacted, not only will they know that a crime is actually in progress (and that the situation isn’t a false alarm), but they’ll also get the details of the situation in real-time.
This aids them in their work, and it can often cause them to place a higher priority on a situation.
For more information on video monitoring and how artificial intelligence can improve these services, please do not hesitate to contact us today. We understand the importance of video verification and are always working to improve our services using new technology to provide better security for our clients.
This has made us a North American leader in remote monitoring and facility supervision.