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Using Remote Monitoring for Parking Management & Enforcement


Remote Monitoring and Parking Management

No one wants to lose a truck or trailer in a large facility. Not only is finding the vehicle costly and time-consuming, but it’s even possible that a driver could take the wrong vehicle by accident. This could mean that the cargo in a trailer will end up going to the wrong destination. A disorganized parking facility won’t just cost you time and money, it could also cost you your reputation.  

For this reason, it’s obvious why all transportation companies want to maintain efficient yard operations. Proper management of onsite trucks and trailers is essential to achieving this goal.

Parking management – assigning, monitoring, and enforcing proper parking – is foundational.

Traditional onsite security guards are often given the secondary responsibility of assigning parking spaces to incoming vehicles and logging these assignments. These logs are often paper-based, kept at the gatehouse, and may be riddled with inaccuracies or illegible to the next guard after a shift change. Since logging parking spots often isn’t the main role of the guard, it’s entirely likely that their records are not accurate. They may be in the middle of completing a log when a security situation occurs, for example, and they might not pick up where they left off when they return. They also have no realistic way to verify if a driver parked in the assigned spot or any way to correct errors that may occur. 

What often happens in these situations is that drivers end up walking the yard and searching for a trailer number in a sea of other trailers. Clearly, this is less than ideal. It’s inefficient and can result in potentially serious mistakes. 

For organizations that lease parking spaces to third parties, the necessity for accurate records and enforcement of parking is even more important. You need to ensure that tenants are following assignment rules and that billing is accurate.

The good news is that parking management can be streamlined and improved by using remote monitoring services

Vehicle and Trailer Parking Monitoring 

Video monitoring solutions can greatly improve the efficiency and accuracy of a parking management situation. When video monitoring cameras are installed at a site, they capture footage of the property 24/7. These cameras are watched by professional security agents at all times. This makes them the perfect tool to improve parking management. 

With the Birdseye Security Solution installed, professionally-trained Birdseye agents are in place to monitor and manage gate and yard operations at all times. 

Parking Management is a core function of their role. As they process inbound trucks and trailers through the gate, they can assign specific parking spaces, then monitor and intervene should they see any deviation from the assigned parking. The system includes two-way voice capabilities, so agents can communicate directly with drivers. 

Assisted by intelligent technology, all parking-related details – including truck and trailer numbers, parking space(s) assigned, timestamps of arrival and departure, and more – are logged electronically and available in real-time. This makes it incredibly easy to find vehicles. 

When it comes time for loads to be picked up, Birdseye agents can direct incoming trucks to the proper parking spot for a given trailer without any possibility of delay or error. 

For more information on how remote parking monitoring works, and how it can improve efficiency at your property, please contact us today.

Tenant Parking Oversight 

With truck and trailer parking at a premium, many yard operators generate extra revenue by renting or leasing unused spaces to third party trucking companies.

If properly managed, this extra revenue can be very profitable for an organization. However, managing tenants is often a complex task. Often the number of parking spaces available per tenant is limited, billing may be based on the amount of time that each parking spot is occupied, rates may vary by time of day or day of the week, and overages on the use of spaces are often charged at a premium rate. This means that having accurate records is crucial. Without accurate records, managing tenant parking can quickly become a nightmare.

When you use a Birdseye parking monitoring solution, agents are in place to manage incoming and outgoing vehicles and trailers, both yours and those belonging to third party tenants. Parking for tenants is tracked with the same accuracy as any other vehicle coming into the yard.

Detailed reporting – including the identifying details for all trucks and trailers (license plates, trailer numbers, etc.), the number of spaces occupied, and timestamps for arrival and departure –  is available to clients to accurately generate billing invoices.

If a tenant objects or claims that they were not utilizing the space at that time, video archives can be provided with timestamps to validate the charges. This means no more pro-rating or missing out on revenue because of a lack of documentation.

For more information on how our parking management services work, and how they can make managing third party tenants easier, please contact Birdseye Security Solutions today. 

Sensitive or Secure Area Parking 

Many facilities have sensitive or secure areas where they enforce very specific parking restrictions. Enforcement of these restrictions can be problematic for facility managers since they often do not have staff devoted to supervising and managing these areas.

Birdseye agents utilize the protocols and guidelines provided to them by clients to monitor any and all secure parking areas.

Enabled with Voice-Down™ two-way communication, agents can immediately intervene with vehicles unauthorized to park in specific areas, communicating appropriate instructions to staff and visitors to your facility.

Parking incidents or violations can be noted, and this information is provided to clients in customized reports. The system can even provide video archives of infractions for an extra sense of surety. The result is an accurate and secure parking solution. Contact us today to find out more

Birdseye Security for Parking Management

There are many benefits to remote parking monitoring.  By using cameras facing the interior of the lot, not only can parking be easily assigned, but the monitoring station can also verify where the driver is headed.  This makes your business run more smoothly and efficiently. 

Plus, not only does parking monitoring increase efficiency at a trucking yard and help ensure that deliveries are on time and accurate, but it is also an affordable solution. Security guards are a costly option and the more guards you have, the more it costs. However, adding parking management to an already tech-forward remote monitoring solution can be very cost-effective. For more information, please contact us today.